ORDER AND SHIPPING DELIVERY
- ItsColl Wellness will process your order within 24-48 hours after payment being verified. Item will be delivered to your doorstep the next 1-4 days OR 3-8 working days (For East Malaysia).
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An email with tracking info will be sent to you once your item has been shipped.
- Delivery is carried out during working days, Monday to Friday, excluding weekends and local public holidays.
SHIPPING CHARGES WITHIN MALAYSIA
- Enjoy Free Delivery for all orders from West Malaysia and East Malaysia.
SHIPPING CHARGES TO SINGAPORE
- Shipping fee is charged at flat rate basis: RM60
INTERNATIONAL SHIPPING
No, we don’t ship worldwide.
IS COD & SELF COLLECTION AVAILABLE?
No, we do not support COD.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Plumeria Florals will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Please return your purchase to the following address:
Plumeria Florals
Petaling Utama Avenue,
Jalan PJS1/50, Petaling Jaya,
Selangor 46150, Malaysia.
Please contact us at [email protected] or +604- 3059588 if you have any questions or doubts.